Shipping policy

Order Processing All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking details once your order has shipped.

Shipping Rates & Delivery Times

• India: Standard shipping (5–7 business days) — Free on orders above ₹2,000; ₹150 flat rate below.
• UAE: Standard shipping (5–7 business days) — Free on orders above AED 200; AED 25 flat rate below.
• Rest of World: International shipping (10–15 business days) — Rates calculated at checkout.

Customs & Duties International orders may be subject to import duties and taxes, which are the responsibility of the customer. Lumio Verden is not responsible for delays due to customs clearance.